Referral & Recovery

Getting clients paid faster

Use timely referral to turn aged invoices back into cash sooner for your clients.

What this play helps you do

  • Connect prompt referral to faster client cash flow
  • Show why a specialist often collects sooner than in-house chasing
  • Help clients prioritise which debts to refer first
  • Frame speed as a benefit of acting early
  • Make referral a routine cash-flow lever, not a last resort

5 min

When to run this

Run this play when a client's cash flow is being squeezed by money tied up in overdue invoices. Every week an account stays unpaid is working capital the client cannot use. Timely referral is a practical lever to free that cash sooner.

How it works

Speed comes from two things: acting early and using a specialist. A debtor who has learned to ignore a creditor's reminders often responds quickly once a professional recovery firm makes contact. Referring before an account goes stale means cleaner details, fresher contacts, and usually a faster result.

Because Merion is commission-only, there is no reason to delay 'to save money' — there is no upfront cost, and faster recovery means cash back in the client's account sooner.

What to tell the client

Frame referral as a cash-flow tool, not an admission of defeat: 'The sooner we hand this to a specialist, the sooner you're likely to see the money.' Encourage clients to refer their most material aged accounts first, where freeing the cash makes the biggest difference.

What happens next

Help the client pick the accounts to refer now and lodge them via the refer a debt form. For anything borderline, a free debt appraisal gives a quick read so the client can act with confidence.

Key takeaways

  • Money in overdue invoices is working capital the client cannot use.
  • Acting early plus a specialist usually means faster recovery.
  • Commission-only removes any reason to delay referral.

FAQ

Why would a specialist collect faster than my client could?

Debtors often prioritise an account once a professional recovery firm is involved, where they had ignored a creditor's own reminders.

Which debts should a cash-strapped client refer first?

The most material aged accounts, where recovering the funds makes the biggest difference to working capital.

Does waiting to refer ever help?

Rarely. Waiting lets details go stale and the debtor's position deteriorate. With commission-only pricing, there is no cost saving in delay.

Partner with Merion

Run the play — we'll handle recovery

Commission-only recovery your clients can trust. No recovery, no fee.