Partner FAQs
Common questions advisers ask before referring their first debt to Merion — answered at a general level, with the team on hand for the specifics.
In this guide
- The questions advisers most commonly raise
- How cost, control and client relationships are handled
- What kinds of debts Merion recovers
- Where to get answers specific to your situation
6 min read
Cost and risk
The most common question is about cost. Merion recovers commercial debts on a commission-only basis — no recovery, no fee — so your client is not asked to pay an upfront fee for the recovery effort. The precise commercial terms for any matter are confirmed by Merion directly.
For the referring adviser, there is no charge to participate in the programme. You are introducing a service whose cost is tied to results, which is part of why it is an easy recommendation to make to a cautious client.
Control and relationships
Advisers often ask whether referring means losing control of the client relationship. It does not. You remain your client's primary contact and are kept informed of progress; Merion handles the recovery conversations with the debtor on your client's behalf.
Equally, the professional, compliant manner in which Merion conducts recovery is designed to protect — not jeopardise — your client's reputation and yours. The aim is for referral to reflect well on the adviser who recommended it.
What Merion recovers
Merion focuses on Australian business-to-business debt recovery — commercial accounts where one business owes another. It operates across Queensland, Victoria, New South Wales and the ACT. If you are unsure whether a particular matter fits, the simplest course is to ask.
Whether a specific debt is worth pursuing depends on its facts, which is exactly what an appraisal is for. You can get an early read through Merion's free debt appraisal before your client commits to anything.
Getting specific answers
These answers are general by design. The figures, timeframes and arrangements that apply to a particular client and a particular debt are best confirmed with Merion directly. If your question is not covered here, contact the team and they will talk it through.
This page is general information, not legal or financial advice. It does not create any binding arrangement, and it should not replace specific advice on your client's circumstances.
Key takeaways
- Merion is commission-only — no recovery, no fee — and there is no cost to be a partner.
- You keep control of the client relationship and stay their primary contact.
- Merion recovers commercial B2B debts across QLD, VIC, NSW and the ACT.
- For figures and specifics on a matter, contact Merion directly.
Frequently asked questions
Does it cost me anything to be a referral partner?
No. There is no charge to participate, and recovery itself is commission-only with no upfront fee for your client.
Will I lose control of my client relationship?
No. You stay your client's primary contact and are kept informed, while Merion handles the recovery conversations.
What kinds of debts does Merion recover?
Australian business-to-business commercial debts, across Queensland, Victoria, New South Wales and the ACT.
Add real value for your clients
Refer your clients' overdue debts and we recover them commission-only — you stay the trusted adviser.