For franchise networks

Debt Recovery for Franchise Networks

Franchise systems often have franchisee royalty arrears or inter-franchisee commercial debts. Merion provides a consistent, commission-only recovery pathway for the whole network.

Why franchise networks refer to Merion

A consistent recovery partner for the whole network

Ad-hoc approaches to debt recovery across a franchise network create inconsistency, compliance risk, and relationship damage. A single, professional recovery partner applied consistently across all franchisees reduces these risks and delivers better outcomes.

Royalty and fee recovery

Commission-only recovery of franchisee royalty arrears, marketing levy arrears, and supplier accounts. Merion pursues outstanding amounts professionally and without the franchisor needing to manage the collection process directly.

Consistent process across the network

A single recovery partner applied consistently across the network reduces ad-hoc approaches, ensures uniform treatment of franchisees in arrears, and simplifies reporting and oversight for the franchisor.

Compliant conduct

Merion operates under the ACCC/ASIC Debt Collection Guideline. A franchise relationship is not a licence for improper conduct in debt recovery — and Merion's professional approach means it never is.

Network-wide referral pathway

Franchisors can establish a standing referral arrangement so that franchisees can also refer their own commercial debtors directly to Merion — extending the programme benefit throughout the network.

How referrals work

Setting up the programme for your network

1

Register the franchisor as a partner

Complete the partner registration form at the franchisor level. One registration covers all accounts referred from the network.
2

Refer accounts as they arise

When a franchisee falls into arrears on royalties, levies, or supplier accounts, submit the referral via the referral form. Merion reviews and contacts the debtor within one business day.
3

Merion manages recovery and remits net proceeds

Merion handles all debtor contact and negotiation. Recovered funds — less commission — are remitted to the franchisor. The franchisor has a named Merion contact throughout.

Talk to us about a network arrangement

We are happy to discuss a network-wide referral arrangement before any accounts are referred.

Phone: (08) 6325 5761
Email: [email protected]